Privacy policy
PowerYou AI (“PowerYou,” “we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
This policy applies to our website, mobile applications, and related services (collectively, the “Services”).
1. Information We Collect
We collect only the information necessary to provide and operate our Services.
a. Information You Provide Directly
You may choose to provide information such as:
- Name, email address, and phone number
- Account credentials and preferences
- Content you voluntarily submit through the Services, such as messages, reflections, or journal entries
You are not required to provide any sensitive personal information to use PowerYou AI.
b. Information Collected Automatically
When you use the Services, we may automatically collect limited technical information, including:
- Device type, operating system, and app version
- Usage data such as feature interactions and session activity
- Approximate location (e.g., city or region), derived from IP address
We do not collect precise GPS location data.
2. How We Use Your Information
We use the information we collect only for the following purposes:
- To provide, maintain, and improve the Services
- To personalize your experience within the product
- To communicate with you about account-related matters or product updates
- To monitor system performance, reliability, and security
- To comply with legal and regulatory obligations
- To generate AI responses based on user input
We do not use your information to make medical, psychological, or diagnostic decisions.
3. AI Processing and User Content
PowerYou AI uses artificial intelligence to generate responses to user messages within the app.
To provide this functionality:
- User messages and relevant conversation context may be transmitted to a third-party AI service provider (OpenAI) for processing.
- This processing is used solely to generate responses for the AI companion experience.
- Only the information necessary to generate responses is transmitted.
We do not sell user conversations or personal information.
PowerYou AI does not publicly associate your identity with your conversations.
Our AI service providers are contractually required to maintain privacy and security protections consistent with this policy.
PowerYou AI is designed to provide non-clinical emotional support and is not a substitute for professional medical or mental health care.
4. Data Sharing
We do not sell your personal information.
We may share limited information only:
- With trusted service providers who help operate the Services (e.g., hosting, analytics, communications), under strict confidentiality obligations
- When required by law, legal process, or to protect the safety, rights, or integrity of users or the platform
- AI service providers that process user messages to generate responses (such as OpenAI). These providers process data solely for the purpose of delivering the AI functionality within the Services.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information, including encryption and access controls.
However, no system can be guaranteed to be completely secure. You acknowledge that you provide information at your own risk.
6. Data Retention and Control
We retain personal information only for as long as necessary to provide the Services or comply with legal obligations.
You may request to:
- Access or update your account information
- Delete your account and associated data
Requests can be made by contacting us at [email protected].
7. Children’s Privacy
PowerYou AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other appropriate means. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: